Terms and Conditions
Museu Real Companhia Velha
1. Purpose
These terms govern the use of the website and the purchase of tickets and experiences associated with the Museum.
2. Access to the website
The user undertakes to:
Use the website lawfully
Not upload unlawful content
Not compromise the security of the system
3. Purchase of tickets
The purchase is considered valid upon confirmation of payment.
Tickets:
Are personal and non-transferable, unless otherwise stated
May be subject to availability
Must be presented at the entrance
4. Cancellations and refunds
Specific policies may apply:
Changes due to museum operational reasons
Impossibility due to force majeure
Rules defined at the time of purchase
5. Opening hours and operations
The museum may change opening hours or close temporarily for technical, operational or legal reasons.
6. Intellectual property
All content on the website is the property of the Museum / Real Companhia Velha.
Reproduction without authorisation is prohibited.
7. Liability
The museum accepts no liability for:
External technical faults
Misuse of the website
Indirect losses resulting from use
8. Data protection
The rules of the Privacy Policy apply.
9. Applicable law
Portuguese law.
Competent court: Vila Nova de Gaia.
10. Contact details
Email: geral@museurealcompanhiavelha.pt
Telephone: +351 222 448 501
